Need a quick and proven solution to send payment reminders to your WooCommerce customers?
Here you go!
Depending on what kind of products you sell and what payment methods you offer, leaving pending orders unpaid might rob you from a solid amount of money.
In the next couple of minutes, I’ll show you how you can send payment reminders to your customers with a plugin.
WooCommerce payment reminder solution – ShopMagic plugin
ShopMagic is marketing automation and follow-up emails WooCommerce plugin. However, marketing automation stuff is not the only thing which ShopMagic does. In fact, its biggest advantage is multitasking.
Do you want to send better transactional emails? No problem. Do you want to use ShopMagic as a newsletter plugin? You can do it. Maybe you want to integrate it with other solutions, like WooCommerce Memberships? Consider it done.
Shopmagic has plenty of usage options, which depends only on your choice. Our customers use ShopMagic in hundreds of ways. In fact, sometimes we are really surprised by your creativity.
ShopMagic
Free Follow-Up Emails & Marketing Automation for WooCommerce
Download for free or Go to WordPress.orgHow to create a WooCommerce payment reminder email?
A free ShopMagic plugin is the only requirement to start sending WooCommerce payment reminders. However, we will use some features available only in the PRO version, like an option to delay an email.
Remember that buying ShopMagic PRO will enhance your store in many ways. A more effective WooCommerce payment reminder is only a fraction of what our plugin can do. Here are some examples:
- Send newsletters with manually triggered emails
- Request for reviews and reward for published reviews automatically
- Create advanced customer coupons
- Integrate your store with the most popular WooCommerce solutions
- Send emails to customers who bought specified products or are your top buyers
Help your customers recall they have a pending payment with ShopMagic PRO
In case of any troubles – we have a dedicated team, always ready to help. No matter, you are free or PRO user, contact us through WordPress forum or our website – we are here for you.
We are proud of your opinions and appreciation:
Let’s deal with unpaid orders once and for all
With ShopMagic, you will have a properly managed store. You won’t forget about any customer orders. Moreover, none of the orders will be left unpaid.
With correctly set ShopMagic’s automation, you won’t have to check every order one by one. Simply, create marketing automations for every possible event and let ShopMagic do the hard work for you.
Send WooCommerce payment reminders to your customers with automations
I assume you are ready to create an automation, i.e. ShopMagic and its add-ons are installed and activated in your store. Important note – this guide will require ShopMagic 2.20, so update it if needed. Why? Because it introduces {{ order.payment_url }}. This placeholder, when clicked, automatically redirects customer to the payment webpage.
If you need any help, here are two useful links from our documentation:
Select an event
In the ShopMagic’s menu, click on Add New. You will see a new window, similar to this:
As you can see, there’s a title “WooCommerce payment reminder” and selected event – Order Pending. Rechecking the order status before running the whole automation is also selected. We want to avoid sending payment reminders to customers who have already paid for their orders, right?
Assigning a filter
Not every automation requires a filter. However, you can use this option whenever you want. Sometimes, you want to create automations for the same order status but different products (or group of products). In this case, simply assign a proper filter and ShopMagic will do its job.
Creating an action for WooCommerce payment reminder
Action is third step in ShopMagic’s automation. If you are curious how it will look like when we finish, take a look at the screenshot below:
Starting from the top, select type of Action. As you can see, I decided to select Send Email. However, it’s not the only option. If you want to create beautiful and eye-catching emails, consider using WooCommerce HTML email template.
Then, there’s a description. You can describe your action as you want, however, I always encourage to use an easy to distinguish name, like WooCommerce payment reminder.
Delay field. Here you can set time delay. In my example, it’s 3 hours. With Delayed Actions add-on you can set any number of minutes, hours, days or weeks.
Next fields are To, Subject and Heading. To is pre-filled with placeholder {{ customer.email }}. For most of the cases, the best option is to leave it as it is. In such configuration, ShopMagic will dynamically assign customer’s data to this field.
Subject and Heading are also placeholders friendly fields, so feel free to use them.
Another field is Template. Select from WooCommerce Template or none.
Message is an essential, if not crucial, field. Here you should write your message to the customer. Write content of your choice, but remember about the placeholder {{ order.payment_url }}. This email placeholder is crucial to properly remind your customers about their unpaid order. If a customer receives an email from this automation and clicks on a link generated by this placeholder, they will be automatically redirected to the /checkout/order-pay/ website in your store:
Lastly, there’s an unsubscribe link. Select it, if you want to add it to your WooCommerce payment reminder.
WooCommerce payment reminder is ready to be triggered
Still, consider other use cases for ShopMagic. Take a look at our blog for more inspirations or write to us.
Payment link on the proforma invoice
In fact, I hope that you don’t need to follow this guide!
However, if you have trouble with payments, consider using the Flexible Invoices PRO plugin, to create proforma invoices right away when the orders are placed. The document can include (that’s depend on you) a link to payment, reducing the risk that your customers will not find it and won’t make payment.
Stay safe!
