Would be nice if there would be a way to trigger a workflow based on customer birthday.

Customer idea: Add an integration with the Mailjet marketing software.

Customer idea: Add an integration with the Sendinblue

Support for customer company with fallback (or parameter) to billing/shipping company.

Support for multiple languages with the PolyLang plug-in.
(See plug-in page: https://wordpress.org/plugins/polylang/)

Customer's idea:

Adding an option to use filters to send a different thank-you email for the customer first order and second order and then another one for the following orders.

In our store we've set up a 2nd review reminder for our customers. It would be great to have the option to check, if a review has been submitted.

Check before sending the reminder email, if the review has been submitted already.

Feature for sending reminder mails for customers who have not made a purchase within the last x months

Please make it possible to send emails to a chosen country via the Billing Country field.

Usecase:
– Talk to customers in their native languages
– Send special messages to dedicated countries only
– Updates about GDPR in some European countries

Any ideas to somehow implement and utilize web push as information for clients regarding change of order status or assigning tracking id for purchase?

Customer idea:

It would be great to use some hooks to fire up selected automated emails created in your plugin.

It would be huge to have an email sent to customers when a product is back to stock.

I have another plugin just for that matter installed.

Ideally, it should help you get emails of people watching the product or maybe a form on the out of stock product.

Check InStock Mailer plugin (https://wordpress.org/plugins/in-stock-mailer-for-woocommerce/) for ideas.

At this time it looks like ShopMagic can only send email to people who are registered in WordPress and/or WooCommerce.

I also want to send email to people who are not a customer yet. I think it can be done when people can subscribe themselves to a list in ShopMagic via a simple form.

For example: someone is interested in a product, but not ready to buy yet. Then they can opt-in by entering their email + name. After opting in they should be able to confirm their opt-in (double opt-in), after which an automation starts with x amount of follow-ups.

In these followups you can teach 'm all about the benefits they get when buying your product.

Currently, when manually setting up an action for the Manual Order event, multiple emails are sent to the customer if they ordered the same product multiple times. Please make it possible to limit how many times an automation is triggered.

Whats important as well, when using the {{ order.products_ordered }} – All items a customer ever ordered gets listed. There has to be a filter which outputs only the product that is currently being worked on in the automation like {{ order.products_ordered | current_automation_filter }}.

Make it possible to set up a few sender emails. Like – Anne from Substripe with email xx@xx.com.

Useful, if an automation should be send from another person than the standard selected email address.

Customer idea:

ShopMagic should support WooCommerce Linked Products. Thanks to this, store admin could use these products in cross-sell and up-sell strategies.

A fallback value would be very nice if a value is not available instead of display nothing. This option should be available for every Shop.Magic block.

{{ shop.coupon | template: 'review20', expires: '3', prefix: 'rev-', fallback: 'blabla' }}

{{ first_name | fallback: 'blabla' }}

Customer idea:

I’m using a YITH request a quote plugin and WCFM multi-vendor market place, when customer send a request that contain multi products from a different vendors, orders splitted correctly in the back end, but unfortunately it doesn’t split the emails or PDF.

For those who sell digital products, if the customer didn’t download the product after purchase, resend him an e-mail after X hours/days with links to download the product.

Hi, thank you so much for letting me know, I have updated the plugin and got a few suggestions.

1. The Outcome and Queue should be on the same page and you can switch tabs to navigate through those function, I think it’s inconvenient to have it separately.

2. The Queue page should allow the user to run, pause or cancel the automation manually, same as Woocommerce Scheduled Actions.

If we are going to ask for reviews, let us do the whole things.

It would be great to have a feed in XML to feed google merchant center with the site and product reviews

I've seen in other free WooCommerce Cart Abandonment Recovery plugins that there's more we can do to recover cart abandonment:

1. The URL jumps to the farthest point in their order–pre-filling all checkout fields they've populated in their earlier session (not just cart and doesn't depend on browser history). This is taken from the WooCommerce incomplete order records

2. Auto-apply coupons after clicking link — especially as some stores (like ours) hide the "add coupon" field on checkout, and just a general UX improvement for conversion optimization

Looking forward to such Cart Abandonment upgrades to consolidate all our automations within ShopMagic, fewer plugins to manage.

Cheers!

My final suggestion is this one:

Since Twilio (and I assume other providers also) want phone numbers in international format (e.g. +44 or +386) it would be great to have an option to do a phone number conversion, like this: https://stackoverflow.com/questions/50043629/woocommerce-phone-number-validation-before-place-order. Which could be part of your custom field editor / validator, bringing everything together.

As ShopMagic is evolving into an automation + newsletter service, it's more important to distinguish marketing campaigns vs transactional emails.

One great solution I've found for selecting which SMTP sending service to use is the free FluentCRM plugin. They have an Automatic Email Routing feature that selects which SMTP connection to use based on the "From" Email Address.

I'd like to replace Woo's default Order Confirmation email with a custom one via ShopMagic. For such instances, I'd like to use a dedicated "From" email address.

For newsletters, I'd have to use a different "From" email to protect the deliverability of our transactional emails.

Hope to set the "From" email sender setting per campaign/automation.

Cheers!

Can you make a feature that automatically sends out delivery confirmation emails the day (or day before) a delivery is supposed to be made?

Id would be cool if there would be a action to create a order based on rules etc. For example: if product A is in the order then create a new order every month or week or whatever.

I would also like to suggest that you add Order ID and not just name of a customer under Outcomes in the SMS integration plugin. IDs are more unique.

Referral automail function with incentive options and a My Account tab menu point where users can see their referral statements and referral link to copy on clipboard and share on any channels.

Email placeholders woo products ex. random products, specific product id or category, quantity/limit.
Template with product image, title (url), price.

It would be great to have more SMS Gateways, for a specific country to make the rates cheaper.

For example in Thailand please check this https://developer.thaibulksms.com/reference

Add signature for all mails

Now you have the possibility to submit an attachement to an automation/mailing.

But I work with differtent suppliers and it would be nice if I could automatically attach the order invoice OR order packing slip to the automation. This is also for our clients perfectly.

Customer support:

Add a support for a different shipping sub methods. For example, if there are multiple methods created as a flat rate shipping method, ShopMagic should let you select a specified method by its ID.

I would like to reach all consumers who have made only one order of less than 5 € during the period 2020 and who have not made any order in 2021.

The plugin that you did for Twilio is great. No, it's awesome! But it's is much more expensive than Plivo or Vonage. Add them, maybe?

It would be pretty awesome if ShopMagic can send or schedule an automate SMS too.

Looking forward to this feature.

Thank you
T

On my website I have more than 20 custom metadata in the orders, and I am constantly using them for automations (bank details, etc).

It would be great to be able to save custom order meta placeholders along with the default ones, in order to have them at hand every time I have to use them again.

Add advance filtering based on days

eg. Event – Order On-Hold -> Filter – Order – Date Created -> Is after -> 3 Days

This allows email to be sent out if an Order was On-Hold for 3 days

Klaviyo on Shopify is known for advanced automations such as Browse Abandonment.

A step beyond Cart Abandonment, this means sending recovery emails after one browses a Product Detail page (or even Category Page).

With deep WooCommerce integration, I'm hopeful for such advanced features in the future. Especially as cookies and social media retargeting are losing their efficacy, we'd like to depend more on email (and SMS) to re-target prospective buyers in particular SKUs they've expressed interest in.

With ongoing automatic coupon creation, our list of active coupons on Woo are set to grow.

I've come across in other plugins that there's a cron job to clean up.

Would love a ShopMagic setting to delete all expired and fully-used-up coupons in the background every week.

Cheers!

As the majority of customers are using WhatsApp, it would be very helpful to send notifications using this platform,

Please add integration with the ActiveCampaign.

Please add integration with Facebook
Messenger. Let the owner send a discount or coupon via Facebook messenger to share to customers.

Have an option in outcomes to export as CSV

You only provide "Subject" field, while my idea is to add also "From address" and "Name" to be displayed. Mandrill provides all 3 because it's good to be able to set all 3 when sending email. This can only be done via php and not by raw html metatags, so fingers crossed. Note that you already provide "Heading" for normal (text) email option, so should be easily solvable.

I would like to generate a coupon and send it via both SMS and e-mail. Currently, 2 different coupons are generated under same action, which is not what I expected it to be.

Add event to help direct https://woocommerce.com/products/account-funds/ messages to appropriate recipients.

Add basic ability to apply the “formatting rule” in the placeholder field / string such as {{ order.meta | key: 'delivery_date' | format: 'l, F jS, Y' }} – think it would be an awesome addition / functional enhancement to your solution specifically where ACF contains date fields.

I'd like automatically let my customers know their credit card is expiring soon.

Restrict the use of a coupon to a specific user, you can add the user email like you do here: https://docs.shopmagic.app/article/243-shop-coupon so the coupon is attached to that user's email, even if they share it, no one could be able to use it.
Also, add the options to limit usage, right now there is just one of the options, you could add the other one, so you can restrict the usage per user, per coupon, or both, right now you can only restrict by coupon, so you can have a coupon that can be used up to 10 times, but only once per customer.

It would be very very nice and a powerfull feature, if shopmagic would be able to send product and shop review invites to customer for Trustpilot. With that, is easy to provide trust to the customer instead only provide reviews which are hosted on the site itself.

I would like to know when my customers modify billing or shipping address. that would be cool.

great plugin!

thanks

MailPoet integration for all kinds of subscriptions, like customer coupons, abandoned carts, etc., so you can create different lists on MailPoet and assign each list to each ShopMagic function/addon, also, you can select to which list or lists the user subscribes when they place an order: https://docs.shopmagic.app/article/1067-lists

Now it is not impossible to not dupicate e-mails when partiall payment is on. "New oreder" e-mail is sent twice, the same situatuion occures with "completed" status.

The manual emails are great but it would be even better if it had a visual email builder more akin to mailchimp or mailpoet. This would make it better as a complete alternative to those platforms.

Is it possible to automatically cancel an order if payment pending reaches 3 days? instead of the order staying as pending payment.

As I can see, the Import/Export feature is importing/exporting the chosen list only with the email address field. The customers' First and Last names are not included. Can you please develop in a way to include also the name fields?

It would be very helpful in some cases when one could add an email address through Customer Manual Trigger if it is only a guest customer. Because currently one can add manually an email address only of those who had registered to the shop.

My client would like some of the list checkboxes to be pre-checked at the checkout page. Could you do it?

It would be good to include all product meta data for items in abandoned carts. Especially helpful for complicated setups such as custom goods or advanced fields etc.

Right now if sending data to Google Sheets fails, i cannot see what is the problem.

Add or change products through google sheets integration.